Support

Help for installing, checking, and using SABIL Exam Guard during an authorized online examination.

Before an examination

  1. Use a current version of Google Chrome.
  2. Confirm that SABIL Exam Guard is installed and enabled.
  3. Open the authorized examination website provided by the organizer.
  4. Allow the exam page to complete its browser-integrity check.
  5. Follow the exam rules shown on screen before starting.

Extension not detected

  1. Open chrome://extensions.
  2. Find SABIL Exam Guard and make sure it is enabled.
  3. Return to the examination page and refresh it once.
  4. If detection still fails, restart Chrome and try again.

Fullscreen check fails

Return to the examination tab and use the exam page's fullscreen control when requested. Avoid switching windows during the protected examination workflow.

Incognito check

If the examination rules require a normal Chrome window, close Incognito and reopen the authorized examination URL in a standard browser window.

What SABIL Exam Guard accesses

The extension is intended only for browser-integrity checks on the authorized examination domains declared in its package. It may process a random local installation identifier, authorized exam-page URL information, Incognito/fullscreen state, and limited information about enabled browser extensions for exam-integrity purposes.

Privacy: SABIL Exam Guard does not use extension data for advertising, marketing profiling, or data brokerage. Read the complete Privacy Policy.

Still need help?

Please include the exam name, Chrome version, extension version, and a short description of the issue. Do not send passwords or other login credentials by email.

Support email: [email protected]

Chrome Web Store reviewer information

This support page is publicly accessible and does not require an application login. The exact reviewer account and examination test workflow are provided in the Chrome Web Store Developer Dashboard's Test instructions section.